Lucy Alexander, 48, spoke out about a disaster which occurred whilst she was travelling with her teenage daughter, Kitty, a wheelchair user, in London earlier this week.
The former Homes Under The Hammer star revealed she was left fuming as they were unable to get around a train station easily due to broken lifts.
Lucy’s friend, Eamonn Holmes, 58, sent his support to the star, and said he didn’t think these issues still happened.
The This Morning presenter said there needs to be a debate around the issue.
“We need to get a debate going on this. I would have thought awareness of this sort of plight wouldn’t need to be raised.”
Eamonn added: “Sadly, how wrong am I.”
The presenter’s fans agreed, with one person writing: “Total disgrace. I thought everywhere was supposed to be disabled friendly. Poor girl, absolutely awful.”
Another said: “When I broke my leg last year and had a frame on I couldn’t believe how badly accessible things are. I don’t know how people who have to use a wheelchair or crutches manage to keep patient.”
“We seem to be going backwards in areas like this,” a third added.
Lucy said she was “livid” as she shared her awful day with her Twitter followers.
She wrote: “LIVID – Travelling with a wheelchair user shows what a s**t time they really have.
Car park has non blue badge holders parking in the only 3 spaces, then lifts are broken AGAIN 2nd time this week no mention on website. 50 stairs to be carried up to make the train? #surbiton.”(sic)
Lucy said certain train stations need to get their “s**t together” as she called for change.
The star went on to reveal ironically, she was on her way to the BBC for a meeting with her daughter to discuss problems regarding disability access.
The mother-of-two concluded: “Just to finish this tweet- two very lovely men carried her up the 2 huge flights in her chair & down the other side.
“Otherwise we would have missed our meeting today.”
She added: “Kitty hated every single minute of that. Can you imagine.”
Lucy’s daughter, Kit, has Transverse Myelitis, which caused her immune system to attack her spinal cord.
The presenter shares Kitty with husband and ex-Premier League footballer Stewart Castledine and the couple also have a son, Leo.
Homes Under The Hammer airs weekdays on BBC One at 10am.